- Phoenix, AZ 85007
- Salary: $20 - $22 per hour
- Full time Contract
Requisition Id: #8000
Position overview
We have an immediate opening on the Taxpayer Services team for an Unclaimed Property Specialist 3. The purpose of this position is to efficiently and effectively collect, safeguard, and distribute unclaimed property to the rightful owners through prompt and courteous service, and to provide education to the public and holders about Unclaimed Property Laws.
Job Duties:
Essential duties and responsibilities include but are not limited to:
- Processing unclaimed property holder reports, posting cash receipts, assisting callers, receiving and managing tangible property transferred to Unclaimed Property.
Knowledge, Skills & Abilities (KSAs):
- An office work environment and exceptional computer skills
- Unclaimed property, escheated property, securities, probate, and domestic relations statutes
- Rules, regulations, policies, and procedures relating to the determination of ownership of unclaimed property
- Competent organization, mathematics, analytical skills, and decision making
- Excellent verbal and written communication, customer service, and interpersonal skills
- Proficiency in interpreting and applying rules, regulations, and statutes
- Using automated systems to enter and retrieve information
- Work in cooperation with internal/external stakeholders, difficult analytical work, and examine records and compile evidence
- Gather data from manuals, statutes, rule books, codes, regulations, and comprehend written and verbal instructions to varying situations
- Gather and report facts accurately, and analyze and evaluate information
- Effectively keep several assignments in progress at once
- Consistently meet critical deadlines, write and speak with clarity, and compute and enter figures with accuracy into a database
The ideal candidate for this position will have:
Any college level education in the fields of Accounting, Business, or Public Administration OR experience and on the job training relating to unclaimed property Experience in a claims-review industry, i.e. insurance related businesses.
- Hybrid Position – typically onsite 1 day per week
- Required Experiences – claims experience, medical billing, government claims, insurance, accounting
- Preferred Education – college level education in accounting, business, public administration
- Start Date – would be onboarding to join NEO on 9/29
Additional Requirements and Notes:
- Remote Interviews.
- Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.
- Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.