• Phoenix, Arizona 85012
• Salary: $100000 - $134000 per year
• Full time Contract

Requisition Id: #8380

*This is a Hybrid role*

Roles & Responsibilities

• Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and
• deliverables.
• Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
• Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
• Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
• Develop and maintain detailed process flows, data maps, and documentation.
• Conduct user training sessions and support change management efforts.
• Maintain up-to-date knowledge of Salesforce platform capabilities and recommend best practices.

Required Skills

• API
• Data Migration
• Gathering, analyzing, and documenting business requirements

Preferred Skills

• Collections/Payments experience
• Salesforce Certification
• Scrum Certification
• SaFE Certification

Experience Required

5 + years of Salesforce experience as a Business Analyst