The Configuration, Deployment and Refresh technician role supports the full lifecycle of IT assets/equipment, including configuration, deployment and surplus. These technicians are working with internal and external customers on a daily basis.
Duties Include: Imaging, Configuration, Deployment, Surplus and ensures compliance with standards for systems software and documentation. Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Attend section staff meetings. Complete mandatory training classes and other classes as assigned. Travel between sites to accomplish tasks. Perform preventive maintenance on hardware and software packages to include client and server platforms. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. This position may require daily travel to work sites. Assist with multiple projects at various locations throughout the state of Arizona. This position will require daily travel to work sites and may include travel to diverse locations within the state of Arizona, including possible multi-day and overnight stays.
Qualifications and Education Requirements
Skills