Roles & Responsibilities
- Responding to, and participating in, various codes, drills and other emergencies, building/mall safety inspections and customer service, as circumstances dictate
- Will be rotated through various assigned posts or as a campus interior rover
- Assisting in patient interventions in any way possible to show support to staff
- Problem-solves, and assists in resolving patient conflict as appropriate
- Encourages proper Non-Violent Crisis Intervention (NVCI) methods to unit staff as well as provides timely information and feedback to on-duty Hospital Security Supervisor, and others as/if necessary
- May be involved with vehicle and radio maintenance, safety inspections and related documentation
- Receiving, transmitting, and carrying out written or verbal directives
- Effective verbal de-escalation techniques and language
- Evacuation procedures including the use of fire extinguishers and their operation
- Proper investigation and report writing
- Monitoring and operating electronic cameras or other safety related equipment such as using radio communication equipment, telephones, and emergency numbers
- Respond to Hospital related codes and able to provide verbal and/or physical intervention in critical patient interactions
- Maintain interpersonal relationships with patients/residents, staff, and other law enforcement personnel and visitors
- Interpret and apply policies and procedures
- Communicate effectively both verbally and in writing
- Perform physical duties such as lifting and carrying
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination
Possess at least one years of progressive responsibility in a security and/or behavioral health setting, preferably in a mental health care facility or in hospital/institutional security, or law enforcement work experience
- Requires a valid Arizona Driver’s license and the ability to drive as a rover
- A State Hospital employee must be able to obtain a valid Level One Fingerprint Clearance Card pursuant to A.R.S. § 41-1758.07.
- Must be able to obtain and maintain CPR and NVCI certifications
- Driving is required for State Business.
- Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment.
- Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11).
Swing shift: 1400-2200 5-8 hour days NOC shift: 2100-0700 4-10 hour days
Work location address is 501 N. 24th St. Phoenix, AZ 85008.