Responsible for accurately keying returns into multiple systems, while following standard operating procedures and customer specific instructions for processing returns.
Maintain site productivity and quality standards.
Skills Required
Effective verbal, written, and listening communication skills Strong 10-key skills, e.g.,15,000+ KPH, 60+ WPM
Effective organization and time management skills
Effective interpersonal skills and demeanor
Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
Skills Preferred
General level proficiency with Microsoft Word, Excel and Google Mail and Google Suites
Handling changing priorities to meet required deadlines
Efficiently and along with team members within a small department
Experience Required
Previous data entry experience in an office environment Worked with production and quality standards
Education Required High school diploma or GED
Additional Information Possible overtime of 8 hours on various weekends. No Long Fingernails.