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Job Description:

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Full time, Contract

Customer Service Representative 3

Phoenix, AZ

100% Onsite Position Overview:The Customer Service Representative 3 w...

100% Onsite

Position Overview:

The Customer Service Representative 3 will serve in a customer-facing licensing role at the Arizona Department of Revenue.

Responsibilities include:

Receiving, processing, and applying payments (cash, checks, debit/credit cards, money orders) to taxpayer accounts.
Completing daily reconciliation and end-of-day balancing of assigned till.
Assisting taxpayers with inquiries, license applications, and updates.
Providing information on licensing laws, rules, and procedures.

Requirements:

Education: High School Diploma (minimum).

Experience:

2+ years of customer service experience.
1+ year in a high-production environment.
Cash handling experience.
Proficiency in Google Suite.

Skills:

Excel proficiency.
Strong basic math skills.
Knowledge of tax processes (preferred).

Other:

Local candidates only (must be available for in-person interviews and able to start within 2 weeks of offer).
Security clearance required.

Preferred Skills:

Bilingual proficiency.

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Full time, Contract

Mail Clerk

Phoenix, AZ

*Onsite Position Overview :This position is responsible for duties r...

*Onsite

Position Overview :

This position is responsible for duties related to incoming and outgoing mail and packages withing the Industrial Commission Building, Other agencies, and outside organizations. Interact with customers to provide information in response to inquiries about products and services. Process mail folding and insertion machine.

Responsibilities:

Handle incoming & outgoing mail/packages within Industrial Commission Building and other agencies.
Operate mail folding and insertion machine.
Interact with customers, provide information, respond to inquiries.
Process, sort, and distribute mail/documents efficiently.
Apply knowledge of office policies, procedures, and document types.

Requirements:

Knowledge of mail services to determine best methods.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
Proficiency in Google Suite (Gmail, Calendar).
Ability to prioritize workloads effectively.

Preferences:

Prior mailroom or post office experience preferred.

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Full time, Contract

Salesforce Administrator

Phoenix, AZ

Job Summary We are seeking an experienced and motivated Mid-Level Sal...

Job Summary

We are seeking an experienced and motivated Mid-Level Salesforce Administrator on a contract basis. The ideal candidate will be responsible for the day-to-day administration, configuration, and support of our Salesforce environment. This role requires a proactive professional who can work independently to manage user requests, maintain data integrity, and implement key solutions to support our business operations.

Key Responsibilities

● User Management: Create and manage user accounts, profiles, roles, and permissions to ensure appropriate access to Salesforce features.
● System Configuration: including (but not limited to) Customize Salesforce applications, including flow builder, fields, page layouts, record types, custom settings, and APIs to align with business processes.
● Automation & Process Improvement: Design, build, and maintain automation solutions using Salesforce Flow, Process Builder, and Workflow Rules to streamline business processes.
● Data Management: Maintain data integrity through regular audits, duplicate entry cleansing, and database maintenance. Perform data imports, exports and updates using tools like Data Loader.
● Reporting and Dashboards: Develop and manage customized reports and dashboards to provide key insights into business metrics and performance.
● Training and Support: Create and provide training and support to end-users, ensuring they are proficient in using Salesforce tools and features.
● System Upgrades: Evaluate, install, and manage Salesforce updates and add-ons to enhance system functionality.
● Collaboration: Work closely with stakeholders to identify business requirements and implement solutions that leverage Salesforce capabilities effectively.

Required Skills and Qualifications

● Experience: Proven experience as a Salesforce Administrator, with a solid understanding of Salesforce functionalities.
● Technical Skills: Proficiency in Salesforce configuration, data management, and reporting tools. Proficiency in

Salesforce's declarative tools.
○ Experience with user and data management, including security settings.
○ Familiarity with data migration and management tools like Data Loader.
○ Strong understanding of Salesforce standard objects and capabilities.
○ Familiarity with building and customizing reports and dashboards.

● Analytical Skills: Strong analytical and problem-solving skills to translate business needs into system solutions.
● Soft Skills: Excellent interpersonal and communication skills to liaise with stakeholders and provide user support. Ability to work independently and manage multiple priorities in a fast-paced environment.
● Certifications: Salesforce Administrator certification is preferred but not mandatory.

Contract-Specific Details

● This is a contract position with a defined scope. The role will be focused on a specific set of deliverables aimed at enhancing our current Salesforce configuration and usability. The successful candidate will be expected to jump in and contribute quickly with minimal ramp-up time.

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Full time, Contract

Redaction Coordinator

Phoenix, AZ

Job Description: The Centralized Records Coordination Unit (CRCU) ...

Job Description:

The Centralized Records Coordination Unit (CRCU) is responsible for the redaction of DCS information as prescribed by law, and for providing redacted records to the individuals who request them. Within DCS, there is also a Public Records Coordinator (PRC) who is primarily responsible for overseeing public records requests. These include requests from the media and the courts.

The CRCU is managed by the Field Support Services Administration (FSSA) within the Department of

Child Safety (DCS).

Skillset:

• Review cases involving child abuse and neglect.

• Meet production requirements of a current minimum 450 - 900 pages reviewed per day.

• Meet accuracy requirements of a current 98% accuracy rate.

• Comprehend and redact five (5) primary pieces of information:

1. Source

2. Attorney Client Privilege

3. Department of Public Safety (DPS) results

4. Social Security Numbers

5. Child Placements

• Work is consistent, standardized, and repetitious.

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Full time, Contract

Construction Project Accountant

Phoenix, Arizona

WIFA is seeking a detail-oriented and highly organized Construction Pr...

WIFA is seeking a detail-oriented and highly organized Construction Project Accountant to manage the day-to-day financial activities of multiple construction projects. The ideal candidate will be responsible for ensuring accurate and timely accounting, reporting, and compliance with company policies, project contracts, and regulatory requirements. This role is critical in supporting project managers, senior accountants, and leadership by providing financial visibility and ensuring cost control throughout the lifecycle of construction projects.

Daily Accounting Functions & Processes

Accounts Payable (AP) Management

Process vendor invoices, subcontractor billings, and material purchases.
Match purchase orders, delivery tickets, and invoices to verify accuracy.
Ensure timely approvals and coding to proper project cost codes.
Track retention and ensure compliance with subcontract terms.

Job Cost Accounting

Record daily project costs accurately against budget and cost codes.
Maintain and reconcile job cost reports with project managers.
Support project managers with budget-to-actual variance analysis.
Track committed costs, change orders, and potential cost exposures.

General Ledger & Month-End

Post journal entries and maintain accurate project-level ledgers.
Reconcile project accounts, bank accounts, and vendor statements.
Assist in monthly close process, including accruals and WIP (Work in Progress)
schedules.

Additional Skills

Proficient in the day-to-day accounting function and process and accounting requirements.
Track project costs and budget and financial reporting.
Working with Grantees on Financial related issues.
Working with the Governor’s office regarding Grant transfers and expense transactions for Grantees.

Compliance & Documentation

Maintain project-related financial records, contracts, insurance certificates, and lien waivers.
Ensure compliance with internal controls, contractual obligations, and state/federal regulations.
Support audits, tax filings, and external reporting requirements.

Highly Desirable

Proficient in AZ360 or other accounting ERP/software programs.
Proficient in the eCivis platform or another grant related system/platform.
Must possess knowledge of process improvement as it relates to project management, project accounting and project concerns/issue that arise including disbursements tracking.
Knowledge to project management/ accounting and project concerns/issue that arise including disbursements tracking
Must be able to communicate both verbally and in writing with high proficiency.
Must be able to work collaboratively and independently.
5- 10 years of experience or 5 plus years of direct experience may substitute for degree

Not Required/Desirable

Must be organized and able work in fast pace, busy environment
Must be able to work collaboratively and independently
Project Management Professional (PMP)
Master Project Manager (MPM)
Certified Public Accountant (CPA)
Certified Management Accountant (CMA)

Soft Skills

Must be organized and able work in fast pace, busy environment.

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Full time, Contract

IT Analyst

Phoenix, AZ

Job Description: The position will apply and follow business analysis...

Job Description:

The position will apply and follow business analysis principles and best practices as defined by the Office of Strategic Management, including preparing SDLC documentation, support and gathering estimating, resourcing and equipment needs, supporting project plans and schedules, monitoring, testing, tracking projects, and taking timely action to achieve deadlines.
This position will manage automated/manual system definition, design, and implementation.
Contribute to the traceability of business requirements, functional requirements, and technical requirements throughout the SDLC/project for accuracy and ensure customer objectives have been met.
Conduct feasibility studies; publish findings.
Analyze and evaluate system problems and make recommendations for solutions and options; implement appropriate resolution. Author and publish comprehensive written documentation for project development, federal investigations, and other projects assigned.
Perform system testing of modifications made to the system and coordinate implementation of changes with Technical Support, Security, and programming staff.
Prepare comprehensive written documentation of testing activities including test results and discrepancy reports.
Provide technical support to users.
Train and guide other analysts.
Analyze and evaluate user/system requirements.
Make oral and written presentations on automated system changes.
Ensure system modifications are in compliance with Federal and State guidelines.
The position will participate in coordinating and supporting IT projects on the basis of their strategic alignment to the objectives of DES.
This position will work with stakeholders at all levels to ensure that all IT projects are supported efficiently and effectively following DES Policy, Project Management Institute standards, Network Infrastructure and Software Development Methodologies, and industry best practices.

Required Skills:

SDLC Documentation
Requirement Gathering

Preferred Skills:

Manage automated/manual system definition, design, and implementation
Work with stakeholders at all levels
Analyze and evaluate system problems and make recommendations for solutions and options

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Full time, Contract

Training Curriculum Developer

Phoenix, AZ

Job Description:Draft, Revise, and Finalize ILT Course Manuals for Tra...

Job Description:

Draft, Revise, and Finalize ILT Course Manuals for Train-the-Trainer and Power User Training Draft, Revise, and Finalize ILT Course
Lesson Plans
Draft, Revise, and Finalize Business Scenarios and Data Cards
Develop and Publish Self-Learning Materials such as Quick Reference Guides and Video Tutorials
Participate in Testing the Training Environment
Support the virtual delivery of Train-the-Trainer and Power User Training as needed.

This includes:

Uploading Materials to LMS
Publishing the Training Schedules
Providing technical support during open lab sessions
Experience writing curriculum, lesson plans, and/or delivering training online
Experience creating computer-based training, e-learning, and/or video editing
Experience with Adobe Captivate or Articulate
Report Status as Requested
Attend Project Team Meetings
Participate in any project activity that is beneficial to the training initiative
Assume responsibility for other training responsibilities as assigned.
Escalate any unmitigated obstacles, needs for additional resources, inability to reach consensus, or anything else that cannot be overcome that will cause a diversion from the planned schedule.

Required Skills:

Bachelor's Degree in an applicable subject area such as Instructional Design, e-Learning, Human Resources Development, Adult Education
3-5 years' experience with e-learning design product
Experience Writing Curriculum and creating Lesson Plans

Preferred Skills:

Experience with Adobe Captivate or Articulate

Quick Apply

Full time, Contract

Homeless Project Coordinator

Phoenix, AZ

Position Summary: Seeking a dedicated and experienced Veteran Homele...

Position Summary:

Seeking a dedicated and experienced Veteran Homeless Program Coordinator to lead statewide efforts to end veteran homelessness. This role will be responsible for designing, coordinating, and implementing a comprehensive plan aligned with federal, state, and local resources and strategies. The coordinator will serve as the primary liaison between government agencies, non-profit organizations, housing providers, veteran service organizations, and community partners to ensure a unified approach to addressing veteran homelessness.

Schedule:

Working 8:00am-4:00pm, 40 hours per week. Monday- Friday, (1 day in office required, the day is flexible). Occasional evening or weekend work may be required for community events or stakeholder meetings.

Key Responsibilities:

Strategic Planning & Program Implementation

• Lead the development, writing, and execution of a statewide strategic plan to end veteran homelessness in Arizona.

• Establish measurable goals, benchmarks, and timelines aligned with the U.S. Interagency Council on Homelessness (USICH) and HUD/VASH guidelines.

• Coordinate and oversee implementation efforts with Continuums of Care (CoCs), VA Medical Centers, local governments, and community-based organizations.

• Regularly evaluate and adjust the strategy based on performance data, feedback, and emerging best practices and provide recommendation for future funding based on gaps in services.

Collaboration & Stakeholder Engagement

• Build and maintain strong partnerships with federal, state, and local agencies, veterans' service providers, housing authorities, landlords, employment agencies, and other stakeholders.

• Facilitate regular cross-sectoral meetings and working groups to ensure alignment of services and resources.

• Act as a liaison between the state government and the U.S. Department of Veterans Affairs, HUD, and other relevant entities.

Program Management & Oversight

• Support and veteran homelessness programs, including housing navigation, supportive services, case management, and rapid rehousing initiatives.

• Monitor funding streams and coordinate with grant administrators to ensure optimal use of federal, state, and philanthropic resources.

• Identify and pursue new funding opportunities to support program sustainability.

Data & Reporting

• Utilize Homeless Management Information System (HMIS) data and VA data systems to track progress toward functional zero.

• Develop regular reports, dashboards, and presentations for stakeholders, policymakers, and the public.

• Ensure all efforts are data-driven, evidence-based, and trauma-informed

• Develop a comprehensive list of resources available to veterans statewide by county.

Required Qualifications:

• Bachelor’s degree in Social Work, Public Administration, Public Health, Urban Planning, or a related field (Master’s preferred).

• Minimum of 5 years of relevant experience in homelessness services, veteran services, or program coordination.

• Deep understanding of the unique challenges facing veterans experiencing homelessness.

• Demonstrated experience developing and implementing large-scale strategic plans or initiatives.

• Knowledge of HUD-VASH, SSVF, CoC, and other federal veteran housing programs.

• Strong project management, organizational, and leadership skills.

• Excellent written and verbal communication skills.

• Proficiency in data analysis and program evaluation.

• Ability to travel throughout the state of Arizona as needed.

• Experience working with a data analytics team.

Preferred Qualifications:

• Military service experience or background in working with veteran populations.

• Familiarity with Arizona’s homeless service delivery system and key stakeholders.

• Experience managing or supporting federal and state grants.

• Bilingual (English/Spanish) preferred but not required.

Working Conditions:

• This position is hybrid and will be required to work in office 1 day out of the week, day is flexible

• Occasional evening or weekend work may be required for community events or stakeholder meetings.

• Travel within Arizona will be necessary to engage with regional partners.

Required Skills:

Bachelor’s degree in Social Work, Public Administration, Public Health, Urban Planning, or a related field (Master’s preferred).
Minimum of 5 years of relevant experience in homelessness services, veteran services, or program coordination.
Knowledge of HUD-VASH, SSVF, CoC, and other federal veteran housing programs.
Attach a brief (1-2 page) writing sample outlining your approach to ending veteran homelessness in Arizona. Looking for Knowledge about the specific tools and resources available to veterans that may be available to the general population.

Preferred Skills:

Military service experience or background in working with veteran populations.
Familiarity with Arizona’s homeless service delivery system and key stakeholders.
Bilingual (English/Spanish) preferred but not required.

Quick Apply

Full time, Contract

Unclaimed Property Specialist 1

Phoenix, AZ

Position Overview: Manning the Unclaimed Property HotlineThe first co...

Position Overview:

Manning the Unclaimed Property Hotline

The first contact and the liaison between Unclaimed Property and its current and potential clients. This position takes ownership for effectively solving customer issues, complaints and inquiries.

Specific duties include:

• Managing inbound calls in a timely manner

• Following call CENTER “scripts” when handling different topics

• Identifying customers’ needs, clarify information, research every issue and providing solutions

Document Control

Retrieving, classifying and organizing forms and correspondence, specific tasks include:

• Sign for incoming registered for certified mail

• Sort and Distribute mail

• Produce digital copies of documents for retention purposes

Hybrid Position - candidate will be required to work in the office every Monday (or the following day if that Monday is a holiday), with additional selected days as needed.

Required Skills: record keeping, data entry, customer service skills, phone experience

Preferred Skills: high school diploma or equivalent

Quick Apply

Full time, Contract

Website Designer

Phoenix, AZ

Seeking a talented and detail-oriented Website Designer to join our te...

Seeking a talented and detail-oriented Website Designer to join our team. In this role, you'll be responsible for creating visually appealing and user-friendly websites while ensuring all projects meet the highest standards of digital accessibility. We're looking for a creative professional who is passionate about design and has a strong understanding of web accessibility guidelines.

Gaming is needing a web developer to help us with getting our websites gaming.az.gov and problemgambling.az.gov to be ADA compliant. The State of Arizona is wanting all state websites to be ADA compliant. The state websites are Drupal and the person would need experience with Drupal as well as understanding of web accessibility.

Local candidates only even though this is 100% remote.

Required Skills:

Improving Website Accessibility scores
CSS
HTML
Familiarity with Drupal

Preferred Skills:

Photoshop experience
JavaScript
Acquia

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Select a job, upload your resume, and submit. It's that easy!

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Quick Apply is designed for convenience. You don’t need to sign up or create a profile—just upload your resume and apply in seconds!

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Your application is sent directly to our hiring team. They’ll review your information and contact you if you’re a good match for the job.

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Yes, you can! Simply click Quick Apply on any job listing, and your application will be submitted individually for each role.

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No, you can reuse the same resume if you’d like, or upload a tailored one for specific jobs.

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You can upload resumes in commonly used formats, including PDF, Word (.doc or .docx), and text files (.txt). Ensure your file size is under 5MB for a smooth upload process.

Apply for Jobs Instantly with Quick Apply!

Submit your application in seconds—no signup required. Choose a job, upload your resume, and you’re done!

Have questions about Quick Apply? Here are some answers:

What is Quick Apply?

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