• Phoenix, AZ 85003
• Salary: $35 - $42 per hour
• Full time Contract

Requisition Id: #144922

• Image, prepare and/or configure new desktops, laptops, and/or tablets for end-users.
• Migrate user data and install required software.
• Deliver and set up devices at the user’s workstation or office location.
• Walkthrough with the user the operations of the new device
• Ensure asset tracking and inventory records are updated upon deployment.

• Diagnose and resolve hardware and software issues on desktops and laptops.
• Perform routine maintenance, updates, and patching.
• Configure, image, install, update and/or load operating system and applications.

• Troubleshoot wired and wireless network connection issues for end-users.

• Set up and troubleshoot printers, scanners, webcams, and other peripherals.
• Manage docking stations, monitors, keyboards, and other user accessories.
• Replace and repair hardware components when necessary.

• Troubleshoot and resolve issues with desktop applications (e.g., Microsoft Office, productivity tools, specialized software).
• Provide installation support for web-based and locally installed applications.

• Provide clear, courteous, and professional communication with users
• Maintain accurate and timely records of support requests and resolutions