Duties Include: Desktop support, support customers on the company network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software. Attend section staff meetings. Complete mandatory training classes and other classes as assigned. Travel between sites to accomplish tasks. Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. Work with a team to accomplish the task of upgrading and deploying new equipment and software. Assist with multiple projects at various locations throughout the state of Arizona. This position will require daily travel to work sites and may include travel to diverse location within the state of Arizona, including possible multi-day and overnight stays.
Qualifications and Education Requirements:
Skills
Resource will be working in a professional environment and will be held to a dress code standard Position will require extensive travel. Resource will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays