• Phoenix, Arizona
• Salary: $35000 - $38000 per year
• Full time Contract

Requisition #973

Roles & Responsibilities

This position is responsible for statewide recruiting, supporting volunteers with required applications, tracking completion of required initial and on-going training, tracking the volunteer's hours, and collaborating with the DES Volunteer Engagement Center for enrolling volunteers and ensuring background check completion. The position focuses on ensuring sufficient volunteers for the DDD Program Review Committees (PRC), Independent Oversight Committees (IOC), and other councils and committees associated with DDD. This position will be lead in planning and implementing the DDD Holiday Program statewide by identifying sponsors to provide a holiday experience for members and family who would not otherwise have the opportunity.

This includes identifying sponsors, outreach to support coordinators to identify members and families for the program, matching sponsors with requesters, coordinating the receipt of the holiday experience with the support coordinator and sponsor for the member and family. The position will monitor public websites and Internet platforms to identify potential volunteers, conduct outreach to community groups, attend meetings, interviewing and speaking to potential volunteers, and compose correspondence/brochures to share within the community of volunteer opportunities; explaining state and DDD programs and procedures of councils and committees to potential volunteers. Maintain and provide accurate and timely monthly, quarterly, and annual reports of activities to Central Office or as requested by DDD leadership.

Collaborate with councils and committees to provide volunteer recognition activities and with the DDD community engagement team to develop community resources which impact DDD members and families. Develop, distribute, and track donated resources and compose and send donation acknowledgment letters.

Skills Required

Knowledge: Developmental Disabilities programs and service systems in Arizona Family Support principals Resources and benefits available in communities throughout the state Current trends, resources, and information related to volunteerism Federal, State, and DDD policies and procedures related to DDD councils and committees and volunteer requirements Marketing a volunteer program Quality customer service Skills: Cultural competence and community awareness Interpersonal Relationships Proficient in Google and Microsoft suites Time management and organization Public speaking and marketing Volunteer retention techniques and recognition practices Maintaining measurable objectives and outcomes Ability: Effectively manage a wide variety of tasks, projects, and responsibilities Develop and maintain relationships with other volunteer organizations within the area Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques Work a flexible schedule when needed Design and maintain volunteer requirements based on the work assignments Best practices in volunteer program management

Skills Preferred - Administrative/Clerical

Experience Required - Yes

Experience Preferred - Administrative/Clerical

Education Required - High School Diploma

Additional Information - This position is a hybrid position.