• Phoenix, AZ
• Salary: $60,000 - $78,000 per year
• Full time Contract

Requisition Id: #5746

• The C&D tech will assist in administrative duties within the IT procurement, lifecycle management and inventory management functions. Completes daily tasks to “pick” or “stock” IT hardware in/out of the secure inventory room.
• Completes weekly and monthly physical inventory processes.
• The role also entails maintaining processes, policies, standards, systems and measurements that help the organization to effectively manage both on a daily basis and long-term its IT asset portfolio with regards to cost, control, risk, compliance, business performance objectives, and IT Governance.
• Will assist in obtaining IT hardware quotes and receiving equipment from vendors. Will configure and deploy equipment to internal and external customers in the Phoenix area.
• Will assist in processing end of life equipment for disposal following standards and existing processes.

• 1-3 years IT asset life cycle management industry best practices and methodology
• 1-3 years IT service level monitoring and compliance reporting State, ADOT, and ITG policies, procedures, processes, tools, and techniques
• 3 -5 Microsoft productivity tools such as Outlook, Word, Excel, PowerPoint, etc.
• 3- 5 Google Suite experience.
• 1- 3 years IT asset management products and/or discovery tools
• 1 -3 years ServiceNow HAM experience.
• 1-3 years experience in facilitating hardware purchases by working with vendors and customers.
• Excellent business communication skills, both written and verbal.
• 1 -3 years Requirements gathering.
• Financial management.
• Procurement rules and regulations.
• 3 -5 Computer hardware configuration and troubleshooting knowledge.
• 1 -3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.
• 1 -3 years Knowledge of IT infrastructure industry standards and best practices.
• Advanced troubleshooting skills.
• Problem definition and alternative analysis skills.
• 1 -3 years Experience with Active Directory.
• 1 -3 years Experience with Windows 10.
• 1 -3 years Experience with Windows 11.
• 1 -3 years MS System Center Configuration Manager.
• 1 -3 years In person Face to Face customer service experience is necessary.
• Minimum 7 years of current working experience in a related IT field
• Must have a current AZ Driver’s license with a good driving record
• Bachelor degree in a related field is preferred

• Strong in person and phone customer service skills.
• Excellent interpersonal, written and oral communication skills.
• Advanced troubleshooting and problem solving skills.
• Excellent self-organization and time management skills.
• Ability to work collaboratively in teams and across organizations.
• Ability to synthesize feedback and adjust plans accordingly.
• Ability to develop and write technical documentation.
• Ability to evaluate and test emerging technologies.
• Ability to apply creative solutions to business problems to ensure business needs are met most effectivel