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FAQs / Help Center

I’m having difficulty applying for a job online. Can someone help me?

Yes, please email Representatives are available and happy to assist with any technical problems you may be experiencing. 

Is there a cost for being placed with SunSoft Online?

No, there is no charge. SunSoft Online works on your behalf to place you with great employers across the Valley – at no charge to you.

What types of positions are available for me?

SunSoft Online offers permanent, temporary, and temp-to-permanent employment opportunities for a wide range of skill sets and in a variety of industries. To search current opportunities, go to Find a Position.

Does SunSoft Online offer benefits?

Yes. If you work as a W2 employee with SunSoft Online, we offer a comprehensive package that includes health benefits and life insurance. In general, any employee- W2 or 1099 contractor is eligible for training and referral bonuses.

What is the job placement process?

We constantly monitor job opportunities in all of the areas we serve – both immediate and future hiring needs. If your skills and interests fit the types of positions that we place, we’ll invite you into our screening process, which includes a detailed interview. This information helps us better match you with companies seeking your skills and background, and with opportunities that fit your career goals. When we find an assignment for you, we make certain that you’re thoroughly prepared for success on the job.

What do I do after I’ve submitted my resume or applied for a job?

Our highest priority is putting talented people like you to work. As soon as we match you with a client’s opening, your SunSoft Online representative will contact you about next steps. In the meantime, you're welcome to browse the Find a Position page to search the latest job openings.

Does SunSoft Online continue to support me after I start a job?

We continue our support if you're on a temporary assignment as a SunSoft Online Associate. In this case, your worksite supervisor is your resource for daily work-related questions, while SunSoft Online is available to support your HR questions or concerns. If you’ve been hired for a permanent position through us, we’ll support you for 90 days as you transition into your new job. After that, your direct supervisor or your employer’s HR department will address any questions or concerns.

What do I do when I finish an assignment?

Your SunSoft Online representative will be aware of your status and will continuously work to place you on new assignments. Please let us know if there is any change in your availability, and remember to update your profile to include your recent job experience and any new skills that you’ve gained. You can also go to the Find a Position page to search for current opportunities

How does SunSoft Online protect my personal information?

SunSoft Online cares about your privacy and goes to great lengths to ensure confidentiality. We have a secure system in place for storing extremely confidential information in protecting sensitive data.

What should I bring with me on my first day of an assignment?

First, be sure that you’ve read and are comfortable with the job description provided to you, as well as the policies and procedures outlined in the Associate Handbook. If you still have any questions prior to or during your assignment, please contact your SunSoft Online representative.

What kind of benefits does SunSoft Online offer?

We offer health insurance and life insurance plans for all our employees; W2 employee of SunSoft is eligible for paid sick leave.

When do I get paid?

SunSoft Online's W-2 salaried employees and 1099 contractors are paid every two weeks. Our C2C vendors are paid once a month. All payments are made via direct deposit to your bank account, so your funds are immediately available.

What if I need to cancel my assignment?

If there’s any reason why you can’t show up for work or need to cancel your assignment, contact your SunSoft Online representative immediately so that we can take the appropriate actions.

How do I refer people I know to SunSoft Online?

We greatly value your help in referring talented individuals to us. Whether they're seeking their next position or interested in becoming SunSoft Associates, we'll gladly pay a referral bonus for successful candidates. Go to the Referral Page for more details.

What kind of career development resources does SunSoft Online offer?

We offer job seekers and SunSoft Associates a wide range of industry-leading career growth resources, including career planning, resume writing, and interview preparation.