Full time, Contract | Phoenix, AZ 85034
Status: Closed
Posted On: Nov 22 2021


Roles and Responsibilities: 

•    Analyze the Business Requirements and work with the Development Team for understanding the details of Functional and Non-Functional Requirement on Web/Online applications.

•    Supporting mission critical cloud-based applications and Responsible for the maintenance, configuration, and reliable operation of critical cloud-based applications.

•    Coordinating solutions for system support incidents that require immediate action. Providing point of escalation (Tier 2) for issues related to application support.

•    Involve in creating and extracting data from database using SQL queries, PL/SQL Stored procedures, triggers, and packages.

•    Configuring and developing solutions using SQL, and Microsoft SQL Server.

•    Using configuration manager in SSIS to troubleshoot packages, actively supporting business users for changes in reports by analyzing and debugging as and when required using SSRS

•    Working knowledge of Tableau to help upper management in decision making process.

•    Perform daily system checks, monitoring and respond to trouble tickets.

•    Work with team by evaluating and implementing new application features and system upgrades.


Essential Qualities:

•    Strong Analytical thinking to troubleshoot and diagnose system problems. •    Develop solutions to functional problems and transform abstract ideas to easily understood procedures. •    Strong Communication skills. Communicate orally in the English language with customers, clients, and the public in a face-to-face, one-to-one setting, or group setting. •    Critical thinking skills while working with the Business units on their requests. Analyze and document on how the changes affect the Department and the City.

Technical Environment:

SQL, SSRS, MS Visual Studio, MS SQL Server, MS Suite, Cloud Technologies – AWS, Tableau.

Analytical thinking, Critical thinking. Decipher what the requests. Business analysis.

Customer service skills.