Full time, Contract | Hatford, Connecticut
SUNSOFT ONLINE
Status: Closed
Posted On: Jun 04 2020
 Applied

Description

  • Provide post go-live support - debug issues reported by end users teams, propose appropriate fixes for the issues and liaise with dev, QA and first/second level support teams to ensure smooth roll out of the fixes to production environment
  • Translate Technology into Business Process Flows
  • Develop new system instrumentation, monitoring and software deployment tools
  • Enhance existing tools to make them more scalable and reliant
  • Work with internal business to help them understand the issues that you are working on, their current impact and the proposed fixes

Required:

  • 5+ years of IT experience
  • Solid understanding and background in SDLC
  • Background in .NET, Java, or Oracle development
  • A structured, methodical approach and a delivery-focused attitude
  • The ability to work within a team environment and be a team-player
  • Strong problem-solving and multi-tasking skills
  • Flexibility in working multiple shifts
  • Ability to work in a fast paced environment.
  • Excellent communication skills: written, spoken, presentation and listening - with ability to explain and interpret complex issues clearly.
  • Possess the ability to document and communicate complex process flows.
  • Proven experience in understanding the scalability of a growing business and implementing changes to deliver award winning customer support solutions in a dynamic high growth business.

Education

  • Bachelor's degree in Computer Science/IT or equivalent experience required
 Applied
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